Not Medical Advice Disclaimer

Content provided on this website and associated platforms is for educational and informational purposes only and does not constitute medical, mental health, or healthcare advice. No professional-client relationship is created through use of this content.

Use at Your Own Risk Disclaimer

Use of this website and its content is at your own risk. Flourish Healthcare Education & Mindfulness assumes no responsibility for errors, omissions, or outcomes related to the use of information provided.

No Guarantees Disclaimer

Flourish Healthcare Education & Mindfulness makes no guarantees regarding outcomes, results, or benefits from use of website content, programs, or services. Individual experiences may vary.

Reviews Disclaimer

Reviews and testimonials represent individual experiences and opinions and do not guarantee similar outcomes for others.

Views Expressed Disclaimer

Views expressed on this website or associated social media channels are those of Flourish Healthcare Education & Mindfulness and do not necessarily reflect the views of any affiliated organizations or regulatory bodies.

Limitation of Liability Disclaimer

To the fullest extent permitted by law, Flourish Healthcare Education & Mindfulness disclaims all liability for any loss, injury, or damages arising from use of this website, its content, or related services.

Effective Date: January 1, 2025

This Social Media Policy (“Policy”) applies to all users, visitors, followers, and members of the Flourish Healthcare Education & Mindfulness online community (“you,” “your”). It explains expectations, boundaries, and how we use and interact on social media platforms, including but not limited to Instagram, Facebook, LinkedIn, YouTube, and TikTok.

1. Purpose & Scope

Flourish uses social media to share educational, informative, and community-building content related to occupational therapy, mindfulness, trauma-informed care, and wellness.

Content shared is not personalized clinical advice and is not a substitute for professional evaluation or treatment.

2. No Therapeutic Relationship

Engaging with YouFlourish on social media does not create a therapeutic, clinical, or professional service relationship of any kind. Nothing on social media should be interpreted as personalized professional guidance.

3. Content Purpose & Limitations

• Posts, videos, and comments are intended for general education, support, inspiration, and marketing, not for professional diagnosis, treatment, or care recommendations.

• Content is generalized; it may not apply to your personal situation and should not replace professional advice when needed.

4. Client/Current User Interactions

Flourish will not interact individually with current or former clients through social media for any clinical or therapeutic purpose.

• We do not accept direct messages from current or former clients for therapy, updates, or treatment-related questions.

• Social media engagement should not be used for personal therapy questions.

5. Comments, Direct Messages, and Public Interaction

• Comments and public engagement are welcome when respectful and relevant to the content.

• We do not provide individualized counseling or health advice in comments or direct messages.

• Do not share personal health, identifying, or confidential information publicly.

• Please do not use social media platforms to seek help for crises or emergencies.

6. Confidentiality & Privacy

Social media platforms are public spaces. Do not post personal health information, confidential details, or any content that could identify another person. Once content is posted online, privacy cannot be guaranteed.

7. Friend Requests, Follows, and Connections

• Flourish will not accept private friend or connection requests from current or former clients on personal profiles.

• Public follows, likes, or subscriptions to public channels are permitted, but confidentiality cannot be ensured on these platforms.

8. Reviews, Ratings, and Testimonials

User reviews on business pages or public platforms are separate from official Flourish content and are not solicited as professional endorsements. YouFlourish may not respond to all reviews due to privacy considerations.

9. Professional Conduct

Although Flourish uses social media for professional purposes, all social media content must remain:

• Respectful and professional

• Free from discriminatory, harmful, or misleading statements

• Consistent with standards of ethical online communication in healthcare and education settings

10. Risk Awareness

Users should understand that:

• Social media is not secure or confidential.

• Responses may be delayed, incomplete, or not appropriate for crisis help.

• If you require immediate support or clinical help, contact appropriate health services or crisis resources immediately.

11. Policy Updates

This Policy may be updated over time. Continued use of Flourish social media channels after changes have been posted constitutes acceptance of the revisions.

Effective Date: January 1, 2025

These Terms of Service (“Terms”) govern your access to and use of www.youflourish.ca (the “Website”), operated by YouFlourish (“we,” “us,” or “our”).

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website.

1. Agreement to the Terms and Privacy Policy

Your use of the Website constitutes acceptance of:

• These Terms of Service

• Our Privacy Policy

• Any additional policies referenced on the Website (including Cookies and Social Media policies)

These Terms apply to all visitors, users, and others who access the Website.

2. Geographic and Age Restrictions

This Website is intended for use by individuals located in Canada.

You must be at least 18 years old to use this Website. We do not knowingly collect information from children or minors.

3. Purpose of the Website

The Website provides educational and informational content related to occupational therapy, trauma-informed care, mindfulness, yoga, and wellness.

Use of the Website does not create an occupational therapist–client, healthcare provider–client, or therapeutic relationship.

4. Intellectual Property Ownership

All content on the Website—including text, graphics, logos, videos, downloads, worksheets, and course materials—is owned by YouFlourish unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable license to access and use content for personal, non-commercial purposes only.

You may not:

• Copy, reproduce, distribute, or sell Website content

• Modify or create derivative works

• Use content for commercial purposes without written permission

5. Email Communications and Mailing List Consent

By submitting your email address through the Website, you consent to receive newsletters and educational communications from YouFlourish.

You may unsubscribe at any time using the link provided in each email. Unsubscribing will not affect your ability to access publicly available Website content.

6. Safe Use of the Website and Prohibited Activities

You agree to use the Website in a lawful, respectful, and safe manner.

You must not:

• Use the Website for illegal or harmful purposes

• Attempt to gain unauthorized access to systems or data

• Interfere with Website functionality or security

• Upload malicious code, spam, or misleading information

• Misrepresent your identity or credentials

7. User-Generated Content

If you submit content (e.g., comments, testimonials, feedback):

• You confirm the content is your own and lawful

• You grant YouFlourish a non-exclusive, royalty-free right to use, display, or reproduce the content for Website or promotional purposes

• You acknowledge content may be moderated or removed

We are not responsible for user-generated content posted by others.

8. Monitoring, Enforcement, Suspension, and Termination

We reserve the right to:

• Monitor Website use

• Remove content that violates these Terms

• Restrict, suspend, or terminate access to the Website without notice if Terms are violated

9. Hyperlink Policy

This Website may include links to third-party websites for convenience or reference.

We do not control or endorse third-party content and are not responsible for their accuracy, availability, or privacy practices. Access third-party websites at your own risk.

10. Pricing and Payment Terms

If the Website offers paid products or services:

• Prices will be displayed in Canadian dollars (CAD) unless otherwise stated

• Payment is due at the time of purchase

• All sales are final unless a refund policy is explicitly stated

We reserve the right to change pricing at any time.

11. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

• Accuracy or completeness of content

• Availability or uninterrupted access

• Suitability for any particular purpose

12. Limitation of Liability

To the fullest extent permitted by law, YouFlourish is not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the Website

• Reliance on Website content

• Errors, omissions, or interruptions

13. Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia and the laws of Canada.

Any disputes arising from use of the Website shall be resolved exclusively in the courts of British Columbia.

14. Contact Information and Notices

Questions about these Terms may be directed to:

YouFlourish
Email: [Insert contact email]

Notices may be provided via email or by posting updates on the Website.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Professional Boundary Notice

Use of this Website does not establish a therapeutic or professional client relationship. Content is informational and educational only.

Effective Date: January 1, 2025

Flourish Healthcare Education & Mindfulness (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

This Privacy Policy explains how personal information is collected, used, stored, disclosed, and protected when you visit www.youflourish.ca (the “Website”).

Information We Collect

We may collect the following types of personal information:

• Name and email address (e.g., newsletter sign-ups, contact forms)

• Information voluntarily submitted via forms or email

• Technical information such as IP address, browser type, device information, pages visited, and referral sources

We do not collect personal health information through this Website.

How Information Is Collected

Personal information may be collected through:

• Website forms (e.g., contact forms, newsletter sign-up)

• Email communications initiated by you

• Automated technologies such as cookies and analytics tools

How We Use Your Information

Personal information may be used to:

• Send newsletters and educational communications (with consent)

• Respond to inquiries or requests

• Improve Website functionality and user experience

• Maintain Website security and performance

• Meet legal, regulatory, or professional obligations

Personal information is used only for the purposes for which it was collected.

Consent

By using this Website, submitting personal information, or signing up for email communications, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawing consent may limit our ability to provide certain services, such as email newsletters.

Consent may be withdrawn by:

• Using the unsubscribe link included in emails

• Contacting us directly using the contact information below

Cookies and Automated Technologies

This Website uses cookies and similar technologies (such as analytics tools) to:

• Understand how visitors use the Website

• Improve Website performance and usability

Cookies may collect technical data such as browser type, device type, and pages visited. You may manage or disable cookies through your browser settings. For more information, please see our Cookies Policy.

Storage, Security, and Retention

Personal information is stored using secure platforms, including Squarespace and email marketing service providers. *Please note any information pertaining to occupational therapy clients is housed in a Canadian compliant secure electronic medical record software (JaneApp), which is subject to its own privacy policy outlined in the Occupational Therapy intake & consent forms. This policy pertains specifically to www.youflourish.ca.

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to meet legal or regulatory requirements. When no longer required, information is securely deleted or anonymized.

Disclosure to Third Parties

We do not sell, rent, or trade personal information.

Personal information may be shared only with:

• Third-party service providers required to operate the Website (e.g., hosting, email services)

• Legal or regulatory authorities if required by law

Some service providers may store or process information outside of Canada. In such cases, personal information may be subject to the laws of those jurisdictions.

Accuracy and Access

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date for the purposes for which it is used.

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Ask how your information has been used or disclosed

Requests may be made using the contact information below.

Age and Geographic Limitations

This Website is intended for individuals located in Canada and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

Contact Information and Challenging Compliance

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you may contact:

Privacy Contact: Cassi Starc
Email: hello@youflourish.ca

If concerns cannot be resolved directly, you may contact the Office of the Privacy Commissioner of Canada.

Effective Date: January 1, 2025

This Website uses cookies and similar technologies to improve functionality and analyze usage.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember preferences and understand user behaviour.

Types of Cookies We Use

• Essential cookies: Required for Website functionality

• Analytics cookies: Help us understand how visitors use the Website (e.g., page visits, traffic sources)

Managing Cookies

You can modify your browser settings to refuse or delete cookies. Doing so may affect Website functionality.

By continuing to use this Website, you consent to the use of cookies unless you disable them. description